Ordering

Is Ordering easy?

We hope so we have done everything we can to try and ensure an easy path to ordering goods. If there is something you don't understand or you feel could have been better then please contact us and let us know.

How can I cancel an order?

An order can be cancelled at any time, if the order is cancelled before we it is shipped it then we will simply refund the card immediately. Please allow 48 to 72 hours for your credit to show on your account. If the goods have been shipped then we will be refund your item/s once they are returned to us.

Does My Order Include sales tax

We are based in Florida so if your ordering from Florida or you ship to Florida, Florida sales tax will be charged, you will be notified during the checkout process of the amount.

Will I get a confirmation of my order?

Yes you will be sent by email confirmation that your order is being processed, please enter the correct email address when you place your order. We will also send a shipment confirmation when your order has shipped, with a shipment confirmation number.

What Payment Methods do you accept?

• MASTERCARD
• VISA
• AMEX
• Discover
• Personal Checks (please allow up to 5 days for funds clearance)

Can I get a copy of my invoice?

Yes simply contact us and we will email you a copy by return, it is that simple. Or you can log into your account and print out your own receipt.

Can I ship to an address other than my billing address?

Yes, during the checkout process, you will be given the option to enter an address separate from your billing address so that you can have something shipped to a business address for ease of collection or if it is gift simply to recipients address. We will contact you for confirmation to avoid any potential unauthorized use of your credit card.