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NEW! LIMITED LIFETIME SUNGLASS WARRANTY:
We know what makes great product. We built our reputation by creating the highest quality eyewear and we know you will agree. If you experience a problem that is a defect in materials or workmanship Smith Optics warrants your sunglasses for the lifetime of the product, and we will repair or replace your sunglasses at no charge. Smith Optics has the sole discretion to determine manufacturer's defects. Broken or scratched lenses are NOT a manufacturer's defect. You must return your Smith sunglasses to Smith Optics, as described below with a proof of purchase.
NOTE: This Lifetime Warranty applies only to Smith Sunglasses, Click for the Smith Goggle Warranty
To make a claim, send us the completed Limited Lifetime Warranty Claim Form (click to view) with your Smith sunglasses and contact information. We built our reputation on quality, performance product and we stand behind it.
We encourage you to send your Smiths by a traceable method (such as FedEx or UPS), as Smith
Optics is not responsible for lost or misdirected packages.
We will return your sunglasses using ground UPS shipping. Overnight shipping option available.
Allow 1-2 weeks for delivery. For non-delivery or further information, e-mail us at warranty@smithoptics.com.
We will reply within one (1) - two (2) business days
Substitution / Discontinued Sunglasses:
If your current model of sunglass is available, you CANNOT choose a different model of sunglass. If your exact model of sunglasses are NOT available (i.e. discontinued), we will offer you a choice of a new pair with a similar fit, color and style of sunglasses. Model names and frame colors are listed on the inside of the left temple of ALL Smith sunglasses.
Scope and Duration of the Warranty:
This warranty program extends only to you, the original purchaser of these Smith sunglasses, and lasts for as long as you own them. This warranty program covers all parts of your Smith sunglasses and applies to all types of defects or failure, except for loss. This warranty does NOT cover prescription lenses. Smith Optics lifetime warranty extends only to sunglass frames used in conjunction with our Certified Installation of prescription lenses by SOLA Technologies.
Limitation on Damages:
For breach of any written or implied warranty on this product, the consumer is limited to damages of repair of the product or replacement with an identical or equivalent style, at the election of Smith Optics. Smith Optics is NOT liable for any other damages, such as special, incidental, or consequential damages, resulting from use of this product. Note: some States do not allow the exclusion or limitation of special, incidental, or consequential damages, so the above limitation or exclusion may not apply to you.
This warranty gives you specific legal rights, and you may have other rights that vary from State to State.
This warranty extends to residents of the United States only.
In Canada, please e-mail the customer service/warranty department of Canam Sport Eyewear Inc. at smithcustomerservice@canamsport.com for instructions.
In Europe, e-mail Smith Europe at smith@safilo.com
For other countries, View our Store Locator and enter your country or a country near you to find the Smith distributor in your country.
Repair Policy:
Smith provides a repair service for sunglasses that are damaged and not covered under warranty. For a nominal fee Smith will repair or replace scratched lenses, frames and other parts as needed and available. For more information contact a Smith dealer, see our website or contact Smith Warranty and Repair at (800) 635-4401. Please contact warranty@smithoptics.com for full details on the repair fees under this program.
We encourage you to send your Smiths by a traceable method (such as FedEx or UPS), as Smith
Optics is not responsible for lost or misdirected packages.
We will return your sunglasses using ground UPS shipping. Overnight shipping option available.
Allow 1-2 weeks for delivery. For non-delivery or further information, e-mail us at warranty@smithoptics.com.
We will reply within one (1) - two (2) business days
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